Shipping

USA Shipping Time (does not include processing time):

Standard Ground ………2-5 business days depending on your location
(we ship most packages via US Postal Service, large or heavy packages will ship UPS)

RUSH Shipping …………2 business days (US Priority Mail or UPS 2nd Day Air)

*NOTE: Additional shipping may be required for large or heavy packages shipping to Alaska or Hawaii or US Territories. Use Contact Form for a quote.

International Shipping Time (does not include processing time):

Standard Shipping to Canada ………… 4-6 business days via US Priority Mail
(shipping amount does not include duty fees – duty to be paid by customer at time of delivery via local postal service.)

Standard Shipping to UK, Australia & Europe ………….. 6-10 business days via US Priority Mail
(shipping amount does not include duty fees – duty to be paid by customer at time of delivery via local postal service.)

RUSH Shipping to UK, Australia & Europe ………………. 4-5 business days via US Priority Mail Express
(shipping amount does not include duty fees – duty to be paid by customer at time of delivery via local postal service.)

If a package arrives damaged, we will ship replacements for items damaged or issue a credit for the retail cost only. Wedding Accents will not reimburse our international customers for any duty fees on the replacement order. Items may be back ordered and sometimes discontinued by our vendors occasionally requiring additional delays and shipping time, so please place your order early. You will be notified ASAP if any of your items are on back order, delayed in any way or discontinued and no longer available.

Shipping charges are non-refundable on returns or exchanges. If you received free shipping because your order was $200 or more and you return part of your order which caused your total to fall below $200, you will be charged shipping on the items that you do keep which will be deducted from your refund.  No Returns or Exchanges on personalized, embroidered or engraved items will be accepted.

Please allow 7 days to process your refund once we receive your returned merchandise.

NOTE:  Wedding Accents is not responsible for late deliveries due to lost packages or delays in customs.  Please order early to allow for any delays that may occur within the postal system, UPS or customs.