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Hi John,

That is great news! Thank you so much for such WONDERFUL customer service. It is very refreshing to have my questions answered immediately, your guidance on what to purchase, and to be informed on the status of my order.

I will be happy to recommend you to anyone. I just wish I found your site earlier in my shopping.

Sincerely,
J. Lindeman
Maryland

Hi John,

I just wanted to write to tell you how pleased I was with what I ordered. I received everything yesterday which was only a week after I ordered so that was very fast, and the jewelry and photo albums were just beautiful. I aslo liked the purple bags and the gift boxes for the jewelry; I didn't know that was included so it was a nice surprise. I will definitely recommend you!

Thanks!
S. Capello
Connecticut

Hi John,

I just received the garden heart guestbook with pen. it is absolutely perfect. Thank you for getting it to me in such a timely manner. It was hard to find the perfect book so late in the game...you were able to get it to me before the wedding. Thank you for being so great, kind and a wonderful business to deal with. Thanks john for the phone call to let me know what was going on!!

Sincerely,
S. Wright
California

Hi John,

No problem, I just didn't want either one of us to be surprised! I appreciate all of your help. You have been quick to respond to my questions & have been, by far, the best vendor I have dealt with in preparing for our wedding.

Thank you,
N. Newman
Pennsylvania

Hi John,

Received the dove unity candle holder last night... thanks for such speedy service and it's a good looking piece. What luck that you had the piece in stock! Thanks for getting right on it; I was in a pinch!

Sincerely,
D. Martin
California

Thank you Wedding Accents!

I desparately needed to order wedding candles for my centerpieces less than a week before my wedding. None of the other companies I contacted were willing to help me out and still quoted a 7-10 day shipping time, but I received an immense amount of help when I called your company and my order shipped the same day it was placed, and at a much lower price than the competition! I really appreciate you going above and beyond and giving this stressed out bride one less thing to worry about. I will definitely recommend you to anyone having a wedding in the future.

Sincere thanks,
C. Blanchard
Colorado

John,

I received the package from your supplier on Thursday- thank you so much for having it drop shipped to me! The necklaces look great- I am very pleased with your site. I was just telling my fiance what great customer service your site had. I have some other things to purchase for the wedding so I will be going back to your site to check it out!! Thanks again for great customer service!

Have a great weekend!!
T. Wade
Virginia

John,

Thanks again. I got the e-mail that they were shipped. That is such a relief. And I do have two friends who are getting married and will most certainly refer them to your web site. Your customer service was excellent and your prices were unbeatable (initial reason I chose to buy the candles from you).

Thanks so much,
E. Schenavar
Colorado

Hi,

This is great news! I am very excited to receive them and even more excited that they are coming one month earlier than expected. I have already book marked your site and hope to place more orders with you for cameras, ribbon etc. Thanks again for all of your help. I promise to refer friends to your site for their upcoming weddings. Your customer service is impeccable.

Thanks again,
M. Navarro
Maryland

Hi,

I just ordered a silver-plated cake server and knife from your company and am impressed with its quick delivery and the product's excellent quality. I did not expect delivery until sometime around late April and was pleasantly surprised when it arrived approximately one and a half weeks after it was ordered - via UPS ground shipment from CA! And the quality is excellent. I am so glad I selected your company to provide some of our wedding accessories.

I'll definitely be back.
K. Jones
North Carolina

Hi,

I just recieved my tiara and I am thrilled! I was so impressed at how quickly the headpiece arrived - only 1 week after placing the order! It was shipped carefully and arrived in perfect condition. I look forward to wearing on my wedding day in September.

Thank you so much!
B. Click
Indiana

Hi John and Kathy!

Thanks so much for the notice. I have been very impressed with your level of customer service! I will definitely recommend your website to anyone I come into contact with that is planning (or knows of someone planning) a wedding or anniversary event!!

Thanks again,
D. Coyle
Florida

Just want to let you know that I received the cake topper and it is absolutely gorgeous. My daughter loved it. I am very happy and satisfied with the merchandise.
Thank you very much,
R. Martinez
Florida

Mr. & Mrs. Crow:

Just wanted to let you know that we received the beautiful flutes this morning and they are (as expected) within the same standards as all the other merchandise we've received from you.......absolutely outstanding! Everyone I've shown the merchandise to gets extremely impressed at the beauty and quality of the products. I hope to drum up lots of South Texas business for you!!

Thank you, again, for all your help and kindness. May God bless you and your business, and may Wedding Accents be as successful as Microsoft!!!

Thank you, my friends, and take care.
Most sincerely,
M. Huerta
Texas

Hi,

I wanted to let you know I received the necklace before the holdiay and am extremely happy! It's a beautiful necklace.

Thank you so much!!
D. Collins
Pennsylvania

Hi,

We would like to thank you for the shipment! The items are absolutely beautiful and thanks to you, our wedding is complete and it is going to look more beautiful now. Thank you for helping us make our special day all that much more special! We will be looking forward to doing business with you and your company again!

With sincere thanks,
B. & S. Strebel
California

Thanks so much. You've been such a big help. It's so hard doing all the last minute details and you guys have made this one much easier. I appreciate all your help in rushing me this order.
Thanks again!
J. Romero
Colorado

Hi,

I received my order, the Fine Filigree Rhinestone Comb, and it is beautiful! I am so happy with it, and the delivery time was outstanding! Thank you so much!

Sincerely,
K. Hess
New York

Hi,

Thanks for your wonderful customer service. I'm quite sure you'll be getting lots of orders from a couple of girls to whom I recommended your business. They are both marrying next spring. I'll keep checking your site for other items as well. I have only good things to say about your service. Many kind regards, and best of all things to you and your wife.

Sincerely,
S. Stafford
Florida

Hi John & Kathy,

Thank you for being so accomodating! This has been the best online experience I've ever had! Keep up the great work!

Thank you,
M. Weisenbarger
Michigan

Thank you very much for the refund. I certainly do understand that items are damaged in shipment and would certainly reorder from you again if I need any wedding merchandise. Your customer service is wonderful and does reflect on your business.
Thank you,
J. Clawson
Michigan

Sounds good. Again, thanks so much for your responsiveness. That's always the unknown when buying online - you don't know who you're dealing with! But you have been wonderful and I will surely recommend your website when I have friends looking for wedding-related gifts, etc.

Follow Up Message:
Just wanted to let you know that I received your replacement thermometer in the mail...it looks great and seems quite accurate. I will put the two returns in the mail today. And thanks - I don't think you could have made the return process any easier for me!!! Again, I can't say enough how impressed I am with both your product and customer service. I wish I needed more wedding things so I could give you more business! I'm due to get my desk clocks back from the engravers early next week...I'll let you know how they turn out!

Thanks again,
D. Carlson
Connecticut

I just wanted to let you know how happy I am with the three engraved charm bracelets I bought from your website. They are absolutely beautiful and were packaged with such care. Thank you very much.
Sincerely
E. Boylan
Pennsylvania

I just wanted to let you know how much we loved the tiara ab-8728 we ordered from wedding accents. My daughter and I had been to numerous bridal shops in search for a tiara. We did not see one that was even close to the one we ordered from you. Plus it was $50 cheaper. It matches her wedding gown perfectly. I also think the quality was superior to the ones we had seen. It was much sturdier. Thank you again, you made it so easy!!
Sincerely
D. Fraser
Florida

WOW. I am SOOOOO impressed with your customer service! Just about a half an hour ago I turned to my office-mate and said, "You know, I really lucked out with a couple of these Web sites where I ordered wedding stuff...and continued to tell her about how you called me to verify the "arrive by" date, etc. Then only about 5 minutes after that I received the shipment of what was my original order. Now your e-mail!

I am sincerely impressed, and I have already recommended your Web site to a couple of girls in my circle of friends who are getting married.

Many thanks!
S. Schumacher
Florida

Yes, the gloves were nice too. I am tall and I have long everything, including fingers!, so they're a little tight at the tips, but since they stretch they will be fine.

I only wrote about the tiara because I was so nervous to buy it without seeing it, but it was even prettier than in the pictures. I am very pleased!

Thank you for everything, including your personalized service. I need a lot more yet for my wedding and I will definitely be back to your site!

Have a nice day,
K. Ziemiecki
Pennsylvania

I received my shipment this morning. I am very pleased with your service and the way my request was handled. Your description of the tiara I ordered was "right on" and it is truly beautiful; just enough sparkle and not overwhelming.
I am so delighted that I found your site.
Thank you again.
L. Giacobbe
Florida

I did receive the order the day after we placed it!! Thank you very much. My daughter was really excited about the items we have received. The wedding plannning is going wonderfully and it so convenient doing it online. Thanks again for your help. We will be sure to visit again.
Sincerely
S. & H. Kregel
Indiana

This is an absolutely beautiful web site. I have 2 daughters who will someday marry and I will be renewing my vows in a couple of years plus I am trying to start up a business of decorating. I will definately recommend this web site to anyone getting married or if I need something for a event I am decorating for.
Sincerely
L. Nickerson
Maine

Got it a day early! We received our shipment yesterday - the necklaces and earrings are beautiful now I just have to decide which one to wear! :)
Thanks for your help!
B. Blaue
Missouri

Hello,

I got the headpiece already!!! Thankyou thankyou thankyou! You're my hero! I don't know how you did it! This is the best shopping experience I've ever had, and I will recommend you anytime I can.

Sincerely
B. Bijak
Pennsylvania

Thank you so much! I would refer your business to every one I know! You have been more than accomadating.
Sincerely
M. Little
Massachusetts

Hey! I just wanted to e-mail you to let you know that I got the gloves I ordered in the mail today! I was so thrilled to see them here early and also to see that they're exactly what I wanted! That's so great to me because no one here in town had them - trust me, I called everyone! They got here in perfect time, my bridal portraits are next week!
Thank you so much!
A. Smith
Florida

Your company will be my pick in the future because of the selection. I wish I would have found it sooner.
C. Ellis
Virginia

My order arrived today. Thanks so much for the fast delivery. I needed it by May 5th so there's plenty of time. I must tell you the items are beautiful; so much more than I'd hoped for! It is a gift for someone and I hope she loves the gifts as much as I do! My sister will be getting married within the next year and I know where to look for special gifts for her.

L. Royersford
Pennsylvania

Just received the order I placed with you about a week ago. Everything was exactly as we expected. Thank you so much for your prompt response. The wedding isn't until June, but we can rest easy knowing that we have the accessories we wanted.
J. Maddox
California

My Wedding is May 4th and I think that your company is among the best because I have been searching and searching for my tiara and I have seen a few that were nice and one that I almost got because time is trickling down. The bad thing about those companies was the shipping. I was told at the earliest 8 weeks (which gives me no time to find some kind of hair style).

I also need to find a white simple, and inexpensive veil well under a hundred dollar. Also do you send out a mailer or a advertisements? Coupons?

My sister is getting married in October and I am still far from done I could use lots of suggestions and help. I will pass your name on to the other three brides that I know.

K. Young
Maryland

The Tiara arrived yesterday and we are so pleased with it as it is even nicer than the picture showed. We appreciate your excellent service in getting it here in plenty of time for the wedding.

We'll send you a piece of virtual wedding cake.

Best wishes and thanks again,

J & J Mayo
Washington

Thank you very much for keeping me posted on the progress of my order. It is greatly appreciated and will definetly influence the business that you will receive from me in the future. Your web site was brought to my attention by another bride, and I plan on passing the word as well!

Thank you again, and I hope you are having a terrific new year.

L. Lee
Indiana

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