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Hi Kathy,

I just wanted to thank you so much for getting our order to Las Vegas. It was waiting for us and was a huge hit at our party on June 23rd! We look forward to ordering more in 25 years when we celebrate our 75th! I keep telling my husband I want at least another 25 more to make him miserable, I'm just not through yet!

Our best!
S. & E. Hopkins
L, Nevada

Hello John & Kathy,

I wanted to let you all know that I received the sash in the mail today. Thank you so much for fixing the situation and making sure that I received the sash on time. It is seldom people will actually work to help you out, so I very much appreciate it. I will definitely order from you guys again!

Best regards,
K. Tibbitts
R, North Carolina


I'd like to provide some feedback on my experience with I was searching for jewelry for my wedding and very apprehensive about where to buy and what I'd be getting. I emailed a question to you folks, not really expecting an answer... But a representative replied and answered my questions very quickly, then followed up several times after, even contacting third party vendors to resolve my concerns. I finally placed the order and sat back expecting to wait a week or more... Much to my surprise and delight - I placed the order on Monday and had it by Wednesday! On time (with time to spare, actually) for me to wear it at my fitting that Sunday. I was amazed. Service like that you provided is rare and greatly appreciated. Oh, and the earrings and necklace set I purchased are absolutely beautiful, as well as being better priced and of higher quality than alternative items I had seen at bridal shops. After the wedding, I'll be back to buy the bracelet!

Thank you very much,
J Neils
SV, Washington


Just wanted to drop an email to let you know that I received my order and it is beautiful. Thank you so much for helping me get the veil I wanted for my daughters Communion. I had called to order it and you didn't have any left but you were able to call the distributor, order it and get it to me even earlier that you expected. I greatly appreciated it. It was a pleasure doing business with you.

Thanks again,
K & Murgittroyd
L, New Jersey


This order arrived quickly and thanks for the good service. I want to say your web site does NO justice to how gorgeous your items are. I was pleasantly stunned when I received the shawl. I even had to cancel the wedding I was going to and had planned to return the item because of an illness, but once I saw it, I said, "nope, I'm keeping this beauty."

Thanks and play yourselves up more. You're GREAT!

Enjoy your weekend,
E & Colombo

John & Kathy:

Thank you so very much! I just have to tell you what outstanding customer service your company has. When the wrong veil initally arrived, I was worried about how all of this was going to go. But you have made the situation sooooo much easier on me - especially during a very stressful time in getting prepared for her 1st communion. I just wanted to express my sincerest of gratitude and deepest appreciation for having an organization that is focused on the customer. So often, companies only hear about the bad things they're doing, and I wanted you to know that my interaction with you has been nothing but a positive one. Thanks again!!

B & Bansemer
Charlotte, North Carolina

John & Kathy:

Thanks for all your assistance and the extra effort to get our order completed and sent out in time for the celebration. You handled the unfortunate situation professionally and I would without hesitation do business with you and your company again. Thanks again for all your effort.

Steve & Michele
Antioch, California

John and Kathy:

All I can say is WOW! Thank you very much. I meant to send you an e-mail last night but was tied up at my surprise bridal shower. I was impressed that John took the time to speak with me the other day and to also get back to me - I appreciate that {not many businesses are willing to spend the time}. I was expecting to follow-up with you yesterday to see if you had heard back from the supplier regarding the necklace set. Imagine my surprise when I was told that a package had arrived for me, I thought the set was gorgeous in the picture - I can tell you that the picture does not do it justice at all - it is so beautiful. Thank you for everything you have done to make my upcoming wedding truly exquisite. Everyone that I had shown the set to could not believe how beautiful it was and they agree that as beautiful as it looked in the photo, was in no way a true example of how it looks in person - it looks as if it were not CZ's, but real diamonds. The piece was a bit more than I wanted to spend, but I decided that I loved it so much I was willing to "go for it". I am so glad that I did!!! I can't wait to wear it on my wedding day. There are 2 people in my office who will be getting married and I e-mailed the link to your site as they were aware of our discussion and I asked them to please make sure they ordered from you. They, too were very impressed with the service that I received. I think you can expect at least 2 orders from my referral. Just from my conversation with you and what you have done to try to make sure I have everything that I ordered for my wedding in time, I can certianly tell that you truly value your customers, I do appreciate this as it seems that so many companies are in business for the business aspect only and truly forget that it is important to do what you can. As they say, the best advertising is word of mouth. Again, I wanted to take a moment to thank you for taking those extra steps for me. I sincerely appreciate it and wish you and your company the best. A sincerely appreciative customer.

M. Durso
Mount Laurel, New Jersey

John & Kathy:

Wonderful! It's great to do business with someone who truly understands the concept of customer service. I will be sure to use you again next year I have another quinceanera as well as refer other customers to you!

R. Coronado
Hollister, California

John & Kathy:

Thanks so much. Just wanted you to know that we've received everything now, the cake server and knife, both tiaras, the comb tiara, the bridal garter, the silver metal purses, the silver compacts and lipstick holders (which we've had engraved here in England). Everything is absolutely BEAUTIFUL!! And, the quality is beyond comparison. We were somewhat reluctant to shop by internet, but nothing could have prepared us for the quality of products and customer service we've received from Wedding Accents. We've also done a little bit of comparative shopping here in the Northeast of England and can't find anything that even comes close to what you offer. Thanks for making our daughter's wedding so special. We're confident she and her bride's maids will be overjoyed by the gifts we've selected.

Very warm regards,
R. Murphy
Durham, England

Dear John & Kathy,

I recently received my order of a communion dress with a head dress with veil from yourselves, and I just wanted to let you know that the dress was excellent and its was like it was made especially made for my daughter and also when she saw the head dress with veil her eyes lit up, she adores her dress and head dress, it is as nice if not nicer than the communion wear that you can get here in ireland, (the order was first shipped to a relation of ours in florida), thank you very much for a very good service and making my daughter very happy with her communion wear, I would most definitely recommend your web site to my friends.

Yours Sincerely,
U. Mcloughlin

Dear John,

I just wanted to tell you that this may have been the best customer service that I have ever experienced in my life. I don't know what to say that can properly express how happy I am with you. You went above and beyond all that could possibly be required to make a customer happy. My order was not simple. You spent 45 minutes on the phone with me (on your dime cause I called the toll free number) discussing what I want and what you can do to make it happen. You called the manufacturers and got me answers on the spot. I was pleased and satisfied with that service, but to receive the veil last night and to see that it is EXACTLY the way I pictured it and wanted it absolutely takes the cake. I can't begin to describe the joy that you have helped bring to me. I can't thank you enough. I am going to tell everyone about you and how wonderful your service is. Thank you, thank you, thank you.

P. Bessada
New York


Just wanted to let you know that the jewelry box arrived today. It's exactly what we were looking for! Thank you for going the extra mile to get us the info we needed in order to make an informed purchase.

Take care,
N. Saye

Hi Wedding Accents,

I just wanted you to know how pleasent, worry free and effecient this transaction has been. I'm very please with the service and quality of merchandise that has been delivered. I will recommend you to everyone I come into contact with and intend you use your services for all my gift and party needs in the future.

Thank you so very much.
C. & M. Williams


Just wanted to tell you that the ringbearer's pillow that I ordered was delivered this afternoon. It is even more beautiful than the picture in your catalog. I will certainly tell all of my friends & relatives about your lovely products & the exceptional delivery.

Thank you so much!
V. Smallwood

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